Answers to the things people ask most — and a real human at the end of every unanswered question.
Install, grant Screen Time access, and seal your first app.
◇ 5 articlesHow shielding, the question, and the 1–15 minute window work.
◇ 7 articlesCaps, receipts, charity partners, Pro subscriptions, refunds.
◇ 8 articlesReciters, tafsir, bookmarks, prayer times, qibla, tasbih.
◇ 4 articlesJoining by code, what your circle can see, the weekly digest.
◇ 6 articlesSign-in, data export, deletion, and what we can never see.
Nine times out of ten it's a permission. Open iOS Settings → Screen Time → Apps with Screen Time Access and make sure Sadd is enabled. Then, inside Sadd, go to Shield → Tracked apps and confirm the app is toggled on.
If it's still not catching, fully quit Sadd and reopen it so it can re-register the FamilyControls authorization. A device restart resolves the rest.
Yes, any time, with no penalty. Go to Settings → Sadaqah → Monthly cap. Lowering the cap takes effect immediately; you'll never be charged past it. You can also pause new debits entirely while keeping your shields active.
Every charge is itemized in Settings → Receipts — the amount, the charity, and the date. You can export a PDF summary per month, useful at tax time, though deductibility depends on your jurisdiction.
No. Apple's Screen Time API only tells us that a sealed app was opened — never the content. Your niyyah text stays encrypted on your device for 24 hours and is never sent to us. Full detail in our Privacy Policy.
If the charge hasn't yet been disbursed to the charity, you can dispute it in Receipts → tap the entry → Report, and we'll reverse it. Once funds have reached the charity, they're a completed gift and can't be refunded — that's covered in our Terms.
In the Quran tab, open any ayah and tap ⊙ Tafseer or the reciter name to switch. Defaults live in Settings → Quran. Eight reciters and three tafsir sources (Ibn Kathīr, al-Saʿdī, and al-Tabarī) are included.
Only your bypass count, reclaimed time, and shield streak — under your kunya, never your niyyah text or which apps you sealed. You join by invite code and can leave at any time from Circle → Manage. Halaqa is part of Sadd Pro.
Settings → Account → Delete account. It's immediate and irreversible; we purge remaining account data within 30 days, keeping only the charity receipts we're legally required to retain. You can export everything first from Settings → Privacy → Download my data.
1 · Install from TestFlight and open Sadd. 2 · Sign in with Apple. 3 · Grant Screen Time access when prompted. 4 · Pick the apps to seal. 5 · Set your madhhab and calculation method for prayer times. 6 · Optional: turn bypasses into sadaqah by signing the quick commitment on sadd.app and saving a card. That's it — the barrier is live.
Prayer times depend on your calculation method and location permission. Check Settings → Salah → Method and confirm location access is set to “While Using.” Times are calculated estimates — always defer to your local masjid where precision matters.
A declined charge usually means your saved card needs re-authorization. Open Settings → Sadaqah — if there's an issue you'll see a banner; tap Retry, or update your card on sadd.app. Your shields keep working in the meantime, and the pending sadaqah retries automatically once the card clears.